The answers before you set off

Not always. They are the dirt roads in OpenStreetMap, without footpaths, but not all of them are free to ride by law: some have a ban marked in the map data, in many regions forest and agro-forestry roads are closed to motor vehicles without a permit, and in parks the managing body’s rules apply. Each network’s card shows map-data bans, protected areas and the regional rule; the AI agent looks for council orders on request. Signs and local rules on the ground always prevail.

If you find a closed gate, an obstacle, a ford or another crossing the map doesn’t show, tap the spot on the road where you found it, choose ‘Report an obstacle here’ and then the type: it appears on the map straight away for everyone as ‘to be confirmed’ and, once a second explorer confirms it, also on the network’s card and in the GPX, for 90 days from the last confirmation (12 months for fords, pedestrian gaps and cattle grids). If a gate is open, report that too: the latest confirmed state applies. If an obstacle on the map is no longer there, tap it and choose ‘No longer there’: with two confirmations from explorers it leaves the map and the GPX for 12 months. For anything else, leave a review on the network. Before you set off, the ‘Access’ section shows map-data bans, protected areas, the regional rule and the gates and fords mapped on OpenStreetMap, which doesn’t show them all; with Explorer Plus you also see the latest AI check of council orders, or ask for one.

Open the map filters and turn on ‘Hide stretches with bans’: only the stretches with a ban marked in the OpenStreetMap map data for your vehicle disappear, and the rest of the network stays; with an MTB only bans for bikes count. Like the level filter, those stretches also leave the km, the GPX, itineraries and the Route suggestions: you count and download only what you see. Events and shared links stay as the person who shared them made them. The filter stays off until you turn it on. Protected areas, the regional rule and gates stay in the ‘Access’ section and hide nothing. With the filter off, stretches with a ban are dashed up close and fainter from afar, and the card shows a ‘Bans’ badge. The map data doesn’t mark every ban: signs and local rules on the ground always prevail.

Nothing: with Explorer every network’s GPX is free, several networks together as separate tracks too, as often as you like. You only pay for an itinerary, a single ride that joins several networks with the transfers: you download it with Explorer Plus or with a single itinerary for €2.99.

It’s the download of one itinerary (a loop, one way or a Route from one point to another) with no subscription: it costs €2.99, you buy it in the app when you download and it doesn’t expire. You see the preview with km, tarmac and time for free before you decide; downloading the same file again from your history costs nothing.

They’ve become single itineraries: one for every 10 credits, rounded up, and at least one even if your balance was zero. You’ll find them in your profile and they don’t expire. The rules are in art. 3.4 of the Terms.

You download every itinerary without paying for it separately, pick single stretches, cut and erase, change the order and move the waypoints, use the AI agent, save itineraries and create events without limits. When you sign up you get 30 days free, with no card and no renewal; then it costs €4.99 a month or €39.99 a year and you cancel it from your profile.

In the app: open your profile and tap ‘Got a code?’, or open the code’s link and sign up or sign in. Your email address must be confirmed. A code gives single itineraries, which never expire, or days of Explorer Plus for free, with no card and no renewal; the Plus trial is once per person. The rules are in art. 14 of the Terms.

In the app open your profile and tap ‘Invite a friend’: copy or share your personal link, which needs a confirmed email address. When someone signs up from the link and confirms their email you each get 2 single itineraries; if you pay for Explorer Plus you get an extra month instead. It works for 5 people; the rules are in art. 15 of the Terms.

Maxi enduro, dual sport, enduro and MTB (e-bikes too). The vehicle you choose in your profile garage sets the level you see on every stretch.

One of five levels (easy, moderate, challenging, hard, extreme) worked out from gradient, surface and twistiness with your vehicle’s thresholds: the same stretch can be moderate for an enduro and hard for a maxi enduro. The level filter hides what’s beyond your reach.

Because a network’s level is that of its hardest stretch: a few hundred metres of hard going are enough to make the whole network hard, even when most of it is easy. That stretch is what decides whether you can ride it on your vehicle. With Explorer the level filter hides whole networks by that stretch; with Explorer Plus you pick single stretches.

Yes. You download a GPX file and open it in the navigator you already use: you see the whole track, with a point at the start of each network and its name, and follow it like any other track. On Wikiloc the track shows as a single line.

From a track you created you post a ride with meeting point, date, pace and allowed vehicles. Riders who join see the track; once the minimum number is reached, the group link appears. With Explorer you have one active ride at a time.

The organiser. They create the group on WhatsApp or Telegram, paste the link when they post the event and run it. Riders see the link once the event reaches the minimum number of riders.

Only if you want them to: the map of your unlocked stretches and your saved itineraries stay private until you make them public from your profile.

Yes: on the business’s page tap the bookmark and you’ll find it in your profile, under Saved. When it publishes an event we email you, at most once a day; you turn it off in Settings › Account › Email. The business only sees how many people saved it, never who.

Single itineraries and the subscription are digital content: the right of withdrawal no longer applies once you start using them, as set out in the Italian Consumer Code. Cancelling Explorer Plus stops the renewals and the plan stays active until the end of the period you paid for.

Write to support@offmap.eu. In the app you can also use ‘Report a problem’ in the profile menu, with the page context already attached.